Receiving an invoice? Accept or reject to change the invoice status in real-time

When running a company and doing business with multiple clients, keeping an overview over which invoices are accepted and which have to be re-issued can become quite a time-intensive task.

Request Invoicing solves this by giving the recipient (payer) of an invoice the option to accept or reject an invoice upon receipt. Similar to the cancellation option, this changes the invoice status itself for both sides in real-time.

How does it work?

When receiving an invoice from a client, it’s expected that you pay the invoice before its due date.

However, today the client has no way to verify that you agree or disagree with the final invoice details until the invoice gets paid.

To better align the issuer and the recipient of an invoice, the accept and reject options give the recipient of an invoice the ability to update the invoice status automagically for both parties involved, providing the issuer with a verification that his/her invoice has been seen & accepted by the counterparty.

Accepting an invoice

The recipient can accept an invoice by clicking on the Accept Invoice button on the invoice page. This prompts a popup to verify the action, explaining what will happen when clicking on accept.

When successfully accepted, the invoice changes its status to Accepted. The issuer of the invoice will receive an automated email notification, saying the invoice has been accepted by the recipient.

Rejecting an invoice

Alongside accepting, the recipient of an invoice can also reject an invoice. This is done by clicking on the Reject Invoice button on the invoice page. This prompts a popup where the recipient can specify the reason why the invoice has been rejected.

When successfully rejected, the invoice changes its status to Rejected. This automatically voids the ability to pay the invoice. The issuer of the invoice will receive an automated email notification about the invoice being rejected, including the reason for rejection.