At Request Finance, building with our users is a big part of what we do. We want to help simplify financial operations in crypto for Web3 teams, in any way we can. That involves constantly talking with, and understanding what challenges crypto-native teams face.
We’ve already built tools to simplify and automate invoicing, and payroll in crypto and stablecoins. As we continued to ask finance and operations leads at DAOs, and Web3 teams, we learned that there was another problem we could help to solve: expenses.
Expense management challenges crypto teams face
There are already a number of expense management tools out there in traditional finance like Expensify. But almost none of them support crypto.
Web3 teams incur corporate expenses in both fiat and crypto. They need an app that can easily support expense claims, and reimbursements in either. When business development teams purchase conference tickets, they often pay in USDC, or ETH. But at the same time, travel-related expenses like lodging, food, and transportation are typically incurred in fiat.
At the same time, employees need a simple and easy way to submit expense claims on the go. We learned from users that the hassle of collating paper receipts, screenshots of airline tickets, or hotel bookings made submitting expense claims difficult and frustrating.
Even larger crypto teams had similar issues managing expense claims. In FTX’s bankruptcy filings, it was also revealed that expenses were approved using custom emojis on Slack.
Our existing crypto invoicing app was just not good enough for this.
So we went back to the drawing board.